Freshdesk (Freddy AI)
#8Freshworks' AI-powered helpdesk assistant
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Freshdesk's Freddy AI automates ticket triage, suggests responses and powers self-service support bots.
PRICING
FreemiumFree tier plus paid plans
Prices change often — check current pricing on Freshdesk (Freddy AI)'s site.
WHY IT'S RANKED #8
Freshdesk (Freddy AI) holds slot #8 of 10 in Customer Support with a composite score of 65.0/100. #7 is Drift (70.0); #9 is Gorgias (60.0). The slot holds until a challenger scores higher.
| Component | Score | Weight | Points |
|---|---|---|---|
| User rating (counts from 5 votes; 0 so far) | 0.0 | 0% | 0.0 |
| Editorial score | 65.0 | 83% | 54.2 |
| Traction | 65.0 | 17% | 10.8 |
Weights and the challenge process are published on how we rank.
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FAQ
Is Freshdesk (Freddy AI) free?
Freshdesk (Freddy AI) has a free tier, with paid plans for more usage or features.
Where does Freshdesk (Freddy AI) rank among Customer Support AI tools?
Freshdesk (Freddy AI) is ranked #8 of the 10 ranked Customer Support tools on YamiTools, with a composite score of 65.0 out of 100. The rank is based on user ratings, an editorial score and traction, and any tool can challenge it.
What are the best alternatives to Freshdesk (Freddy AI)?
The highest-ranked alternatives in Customer Support are Chatbase (#1), Crisp (#2) and Intercom Fin (#3).
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