Gorgias
#9AI helpdesk built for ecommerce support
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Gorgias is a helpdesk built specifically for ecommerce, with AI automation tied directly to order and shop data.
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PRICING
PaidPaid plans only
Prices change often — check current pricing on Gorgias's site.
WHY IT'S RANKED #9
Gorgias holds slot #9 of 10 in Customer Support with a composite score of 60.0/100. #8 is Freshdesk (Freddy AI) (65.0); #10 is Help Scout AI (55.0). The slot holds until a challenger scores higher.
| Component | Score | Weight | Points |
|---|---|---|---|
| User rating (counts from 5 votes; 0 so far) | 0.0 | 0% | 0.0 |
| Editorial score | 60.0 | 83% | 50.0 |
| Traction | 60.0 | 17% | 10.0 |
Weights and the challenge process are published on how we rank.
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FAQ
Is Gorgias free?
No. Gorgias is a paid tool with no free tier.
Where does Gorgias rank among Customer Support AI tools?
Gorgias is ranked #9 of the 10 ranked Customer Support tools on YamiTools, with a composite score of 60.0 out of 100. The rank is based on user ratings, an editorial score and traction, and any tool can challenge it.
What is Gorgias best for?
It is on the YamiTools shortlist for E-commerce stores.
What are the best alternatives to Gorgias?
The highest-ranked alternatives in Customer Support are Chatbase (#1), Crisp (#2) and Intercom Fin (#3).
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