Zendesk AI
#5AI-powered helpdesk automation
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Adds AI ticket routing, suggested replies, and automated resolution on top of the Zendesk helpdesk.
PRICING
PaidPaid plans only
Prices change often — check current pricing on Zendesk AI's site.
WHY IT'S RANKED #5
Zendesk AI holds slot #5 of 10 in Customer Support with a composite score of 80.0/100. #4 is Tidio (85.0); #6 is Ada (75.0). The slot holds until a challenger scores higher.
| Component | Score | Weight | Points |
|---|---|---|---|
| User rating (counts from 5 votes; 0 so far) | 0.0 | 0% | 0.0 |
| Editorial score | 80.0 | 83% | 66.7 |
| Traction | 80.0 | 17% | 13.3 |
Weights and the challenge process are published on how we rank.
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FAQ
Is Zendesk AI free?
No. Zendesk AI is a paid tool with no free tier.
Where does Zendesk AI rank among Customer Support AI tools?
Zendesk AI is ranked #5 of the 10 ranked Customer Support tools on YamiTools, with a composite score of 80.0 out of 100. The rank is based on user ratings, an editorial score and traction, and any tool can challenge it.
What are the best alternatives to Zendesk AI?
The highest-ranked alternatives in Customer Support are Chatbase (#1), Crisp (#2) and Intercom Fin (#3).
Ranked #5? Show it.
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